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This is one of the most dishonest, disrespectful companies I've ever encountered. They stole half of my storage and refused to allow me to file a claim.

Their gimmick is they are based in Pennsylvania and if you live in another state they have you sign a contract and after you pay for insurance they steal your stuff and then refuse to allow you to file a claim. I contacted the Dept of insurance in my state and was told that I have to file in Pennsylvania. I've gotten the run around. Cubesmart is one of the biggest crooks out there.

They overcharge, customer service is rotten and its also ran by people with police records who have no business near other people valuables.Cubesmart headquarters are in on it too. I would not trust them with a pet rock!!!

Location: Yucca Valley, California

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Guest

Cubesmart does background checks, drug testing and makes sure there employees are NOT criminals. As far as the insurance claim, no you don't have to go to Pennsylvania to put in a claim. Just through the insurance, that either you carry or the insurance that Cubesmart carries in the state that the facility is located.

Guest

Cubesmart may be in Pennsylvania, but you don't have to file a complaint there. Each state has it's own storage law.

What ever state you had your stuff in is where you would go to find out more about the law. How can people with police records be running this? What kind of record does that person have and how would you know? I'm sure that Cubesmart does background checks on their people.

Most companies do now.

Guest

The company refused to give me thier insurance carrier after crashing one of thier vehicles into mine-dont know why cop accepted no insurance card at scene-but both local and corporate hdqr refuse to provide the insurance carrier-simple stuff bad company

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