Cube Smart - mystorage unit got robbed

Feb 13
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to all of you out there dont rent at cubesmart they are a joke i got robbed last month $8000 k of my valuables report it to santa ana police dep ..wen this happend you dont get help from managment their INS GREAT AMERICAN INS >will make it harder to get your money back they will need a receipts for every item was taking they don answer your calls or e.mails this little lady

manager of cubesmart "DORA" she has such a bad customer service she will never help you at all she claims no one has robbed cubesmart.

there at santa ana i was surprise to hear taht cuz every nigth you go there on the storages youl see people drinkig alcohol and DORA talking to them like nothing people make ther storages like their own bar, PLEASE DONT RENT AT "CUBESMART" THEY ARE A BAD COMPANY"AND YOUR UNIT AND STUFF YOU PUT THERE ITS NOT SAFE.REMEMBER THAT.....LOOK FOR OTHER OPTIONS.

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Review #475465
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Very Upset

Feb 14 Houston, Texas

I have rented from Private Mini Storage for 10 years.
Never had a problem with them, Cube Smart present manager at the front office at the 12955 S.Frwy is the worst, in customer service. He talks all the tenants related business with each tenant, and there employees. If a tenant is late paying rent that should be no one's business, but the tenant and that manager.
There customer service skills stinks, they don't know how to speak to there customers. I recommend, that no one should have to do business with a company, which cannot be trusted.

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